Privacy Policy
Last updated: July 10, 2026
Moyqua ("we", "our", or "us") operates the Moyqua mobile applications (Driver, Washer, and Admin) and the web platform at app.moyqua.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.
1. Information We Collect
Information you provide
- Account information: Phone number, name, email address (for enterprise users)
- Vehicle information: License plate numbers, vehicle make/model, car size
- Business information: Enterprise name, address, contact details (for enterprise partners)
- Transaction data: Car wash records, service types, pricing, timestamps
- Photos: Proof-of-service images uploaded by washers
Information collected automatically
- Device information: Device type, operating system, app version
- Location data: GPS coordinates when using map features (with your permission)
- Usage data: App interactions, feature usage, error logs
2. How We Use Your Information
- Provide and maintain the car wash management service
- Process transactions between drivers, washers, and enterprises
- Verify vehicle eligibility for car wash services
- Send service notifications (wash started, completed, confirmations)
- Generate reports for enterprise fleet managers
- Improve our services and fix technical issues
- Comply with legal obligations
3. How We Share Your Information
We do not sell your personal information. We may share information with:
- Service participants: Washers see vehicle plates for service delivery; enterprises see their fleet's wash history
- Service providers: Firebase (authentication), Cloudflare (hosting), Render (infrastructure)
- Legal requirements: When required by law or to protect rights and safety
4. Data Storage and Security
Your data is stored on secure servers with encryption in transit (TLS) and at rest. We use industry-standard security measures including:
- Firebase Authentication for secure phone-based login
- Role-based access control (drivers, washers, admins, enterprises)
- Encrypted database connections
- Regular automated backups
5. Data Retention
We retain your data for as long as your account is active or as needed to provide services. Transaction records are retained for business reporting purposes. You may request deletion of your account and associated data by contacting us.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access and receive a copy of your personal data
- Correct inaccurate data
- Request deletion of your data
- Withdraw consent for location tracking
- Object to processing of your data
7. Location Data
The Moyqua app uses location data to show nearby car washes on the map and to verify service locations. Location access is optional and can be disabled in your device settings. The app functions without location access, though map features will be limited.
8. Children's Privacy
Moyqua is not intended for use by individuals under 18 years of age. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes through the app or by updating the "Last updated" date on this page.
10. Contact Us
If you have questions about this Privacy Policy or your data, contact us at: